We ran into an issue the other day with one of our very good customers. She drove in the lot, wondering how she was going to get the fuel gauge to appear on the dashboard. She was pressing buttons and her fuel gauge was replaced with an “estimated time of arrival” gauge. She tried to reverse herself and press the buttons that would make the fuel gauge reappear, but to no avail. It was a that point the customer decided to return to Cornerstone Auto Sales where she purchased the vehicle and ask us how to fix her gauges.
The first thing the salesman and I did was to open the glove box, looking for help in the owner’s manual. There wasn’t an owners manual anywhere in the vehicle. We started pushing buttons, sliding levers, and turning knobs. We had the same luck as the customer trying to fix the dash problem. It was at that point that a light bulb went off and we decided to ask google how to fix our problem.
To our surprise we were immediately sent to a webpage with a PDF of the vehicle owner’s manual! Within 5 minutes we has the thing figured out. The customer was so happy to be able to gauge her fuel economy.
The lesson of all that is: almost always someone has uploaded an owners manual for your vehicle to the internet.
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